We’ll rely on you to coordinate details to ensure an effective patient discharge . Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others.

The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM).  This position provides primary support to Care Management teams.  Secondary support may include other teams within the department as needed.

Education:

BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity. 

Experience:

1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.

Skills: 

Strong organizational skills

Knowledge of community resources and the social service delivery system,

Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff

Ability to foster communication and build relationships among the treatment team

Excellent time management skills

Computer literate and ability to utilize Microsoft programs

Data management

Initiate coordination

Investigate and create new referral pathways.

LEGACY’S VALUES IN ACTION: 

Follows guidelines set forth in Legacy’s Values in Action.

Equal Opportunity Employer/Vet/Disabled

None Required.  Preferred RBSW for Unity Staff.